Terms of service
Terms of Service
By accessing or purchasing from Sidewalk Flowers Limited, you agree to the following terms. Please read them carefully.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. By placing an order, you agree that you are providing accurate and current information and that you are authorized to use the payment method provided.
Products & Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product details at any time without notice.
Colours, sizing, and appearance may vary slightly due to screen differences and production methods. These variations are not considered defects.
Pricing & Payments
All prices are listed in the applicable currency at checkout and are subject to change without notice. We are not responsible for pricing errors, though we will contact you if an order is affected.
Payment must be completed in full at the time of purchase.
Shipping & Fulfillment
We aim to ship approximately 90% of orders within one week. However, as a small business, delays may occasionally occur due to production, volume, or unforeseen circumstances.
Shipping timelines are estimates, not guarantees. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.
If an order is delayed beyond our usual timeframe, we are always happy to provide updates upon request.
Returns, Refunds & Exchanges
All sales are final. We do not accept returns or offer refunds.
If you are unsatisfied with your order, please contact us. While we cannot guarantee a refund or replacement, we are happy to review concerns on a case-by-case basis and do our best to help.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, you must contact us within a reasonable timeframe after delivery with photos and details so we can evaluate the issue.
Failure to report issues promptly may limit our ability to assist.
Intellectual Property
All designs, artwork, graphics, and content are the property of Sidewalk Flowers Limited and may not be copied, reproduced, or used without written permission.
Purchasing a product does not grant rights to reproduce or commercially use the artwork.
User Conduct
You agree not to use our site or products for any unlawful purpose or in a way that infringes on the rights of others.
Harassment, abusive language, or fraudulent behaviour toward our team will not be tolerated.
Limitation of Liability
Sidewalk Flowers Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid for the product in question.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to our website.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
